Quest Troubleshooting - Revision history

EzRocket: /* Pavlov doesnt start, and it looks like the game keeps downloading without ever finishing. */

2023-08-22T10:06:12Z

Pavlov doesnt start, and it looks like the game keeps downloading without ever finishing.

← Older revision		Revision as of 06:06, 22 August 2023
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	==Pavlov doesnt start, and it looks like the game keeps downloading without ever finishing.==		==Pavlov doesnt start, and it looks like the game keeps downloading without ever finishing.==

	~~Follow the instructions~~ in the ~~following Youtube video:~~		Uninstall Pavlov first, then download and install. It will get stuck in a loop if you do not uninstall the Live branch first.

	~~https://www.youtube~~.~~com/watch?v=42DE74tOhGM~~

	==I can not switch back to live from RC?==		==I can not switch back to live from RC?==

Junt at 17:34, 9 August 2023

2023-08-09T17:34:32Z

← Older revision		Revision as of 13:34, 9 August 2023
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	{{Template:Capsule-game}}		{{Template:Capsule-game}}

			= What is "RC" and what is a Release Channel? =
			RC is the channel name in the Meta Quest for the newest version of Pavlov Shack. RC stands for "Release Candidate" which is intended for store launch when Pavlov Shack becomes a monetized title. in the future.

			You will need to opt-in the "RC" Release Channel to play the newest version, eventually the main "live" channel will be merged with this update, but if you want to play earlier, you will need to Opt-in

			= How do I change the release channel for my version of the game? =
			[[File:ReleaseChannelTutorial.png\|thumb]]
			Refer to picture on the right side of the page.

			= I am having trouble installing the update; it just keeps looping. =
			If your update is looping on install, follow these steps '''in this specific order'''

			# If you are using more than once account on the same device make sure the alternative account is not using the other branches.
			# Remove Appdata. Go to your oculus settings, click on Storage, find "Pavlov Shack Beta" and click on "Delete App Data"
			# Uninstall the game completely
			# Restart your HMD (Head-Mounted Display, also known as a Meta Quest)
			# Install again


			If the above doesn't work. Try to uninstall the game first, then connect your quest to a PC and explore the file manager to look for any leftover Pavlov content and remove them. Factory reset your quest as a last resort.

			= Crossplay with PC/PS5? =
			No.

			= Why has [Feature] been removed? =
			Hitting consistent performance quality has been paramount to this release. Moving to Unreal 5 has forced us to change the physics system to Chaos which is pretty fragile at this time. We may reintroduce or refactor removed features in the future to the best of our ability.

			= I'm a mod creator, how do I update my content? =
			Download the new modkit here: https://github.com/vankruptgames/PavlovVR-ModKit/tree/5.1.1

			Check out our upgrade guide on Mod.io on the easiet way to move your content over and best practices

			https://mod.io/g/pavlov/r/421-to-511-upgrade-guide

			https://mod.io/g/pavlov/r/modkit-version-upgrade-best-practices-post-511

	==I can't start Pavlov, but other apps on my Quest starts fine.==		==I can't start Pavlov, but other apps on my Quest starts fine.==

Kanbay: added vankrupt's support email

2023-06-17T21:40:13Z

added vankrupt's support email

← Older revision		Revision as of 17:40, 17 June 2023
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	Most of the time sleeping your headset or resetting your play area history can fix this. If it doesn't try restarting your headset completely.		Most of the time sleeping your headset or resetting your play area history can fix this. If it doesn't try restarting your headset completely.

	==None of the above helped? Ask for help on the official Pavlov Discord.==		==None of the above helped? Ask for help on the official Pavlov Discord or email our support line.==
	https://discord.gg/pavlov-vr
			https://discord.gg/pavlov-vr - our official discord

			Support@vankrupt.com - Our official support line.

Squirtle-Squad: /* My performance has randomly gotten worse when it was previously fine */

2023-05-16T03:54:33Z

My performance has randomly gotten worse when it was previously fine

← Older revision		Revision as of 23:54, 15 May 2023
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	==My performance has randomly gotten worse when it was previously fine==		==My performance has randomly gotten worse when it was previously fine==
	This sometimes occurs with poor cooling conditions. Shut the quest 2 off for a bit if it and allow it to cool off. Typically this only takes about ten minutes. Try again.		This sometimes occurs with poor cooling conditions. Shut the quest 2 off for a bit if it and allow it to cool off. Typically this only takes about ten minutes. Try again.
			If cooling is not an option adjust scaling in the Pavlov setting accordingly
			Close background apps, and try again.

	== My play area keeps turning each time I do something in Shack ==		== My play area keeps turning each time I do something in Shack ==

SmallDvrkOne at 21:04, 28 April 2023

2023-04-28T21:04:18Z

← Older revision		Revision as of 17:04, 28 April 2023
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	==My performance has randomly gotten worse when it was previously fine==		==My performance has randomly gotten worse when it was previously fine==
	This sometimes occurs with poor cooling conditions. Shut the quest 2 off for a bit if it and allow it to cool off. Typically this only takes about ten minutes. Try again.		This sometimes occurs with poor cooling conditions. Shut the quest 2 off for a bit if it and allow it to cool off. Typically this only takes about ten minutes. Try again.

			== My play area keeps turning each time I do something in Shack ==
			Most of the time sleeping your headset or resetting your play area history can fix this. If it doesn't try restarting your headset completely.

	==None of the above helped? Ask for help on the official Pavlov Discord.==		==None of the above helped? Ask for help on the official Pavlov Discord.==
	https://discord.gg/pavlov-vr		https://discord.gg/pavlov-vr

Kanbay: Added solutions for quest overheating(even though its really rare at this point) as well as switching between RC and live getting stuck. Added the discord link for the official discord for pavlov.

2023-04-28T20:56:32Z

Added solutions for quest overheating(even though its really rare at this point) as well as switching between RC and live getting stuck. Added the discord link for the official discord for pavlov.

← Older revision		Revision as of 16:56, 28 April 2023
Line 15:		Line 15:
	==My performance has randomly gotten worse when it was previously fine==		==My performance has randomly gotten worse when it was previously fine==
	This sometimes occurs with poor cooling conditions. Shut the quest 2 off for a bit if it and allow it to cool off. Typically this only takes about ten minutes. Try again.		This sometimes occurs with poor cooling conditions. Shut the quest 2 off for a bit if it and allow it to cool off. Typically this only takes about ten minutes. Try again.

	==None of the above helped? Ask for help on the official Pavlov Discord.==		==None of the above helped? Ask for help on the official Pavlov Discord.==
			https://discord.gg/pavlov-vr

Kanbay at 20:54, 28 April 2023

2023-04-28T20:54:27Z

← Older revision		Revision as of 16:54, 28 April 2023
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	https://www.youtube.com/watch?v=42DE74tOhGM		https://www.youtube.com/watch?v=42DE74tOhGM

			==I can not switch back to live from RC?==
			Sometimes the oculus software refuses to update and requires switching in the mobile app, then uninstalling and reinstalling Pavlov Shack.

			==My performance has randomly gotten worse when it was previously fine==
			This sometimes occurs with poor cooling conditions. Shut the quest 2 off for a bit if it and allow it to cool off. Typically this only takes about ten minutes. Try again.
	==None of the above helped? Ask for help on the official Pavlov Discord.==		==None of the above helped? Ask for help on the official Pavlov Discord.==

MessiahPenguin: Created page with "{{Template:Capsule-game}} ==I can't start Pavlov, but other apps on my Quest starts fine.== Try resetting your Pavlov app data, by following the steps described in the following article: Quest: Delete Pavlov App data ==Pavlov doesnt start, and it looks like the game keeps downloading without ever finishing.== Follow the instructions in the following Youtube video: https://www.youtube.com/watch?v=42DE74tOhGM ==None of the above helped? Ask for help on the offici..."

2023-02-23T20:21:18Z

Created page with "{{Template:Capsule-game}} ==I can't start Pavlov, but other apps on my Quest starts fine.== Try resetting your Pavlov app data, by following the steps described in the following article: Quest: Delete Pavlov App data ==Pavlov doesnt start, and it looks like the game keeps downloading without ever finishing.== Follow the instructions in the following Youtube video: https://www.youtube.com/watch?v=42DE74tOhGM ==None of the above helped? Ask for help on the offici..."

New page

{{Template:Capsule-game}}
==I can't start Pavlov, but other apps on my Quest starts fine.==

Try resetting your Pavlov app data, by following the steps described in the following article: [[Quest: Delete Pavlov App data]]

==Pavlov doesnt start, and it looks like the game keeps downloading without ever finishing.==

Follow the instructions in the following Youtube video:

https://www.youtube.com/watch?v=42DE74tOhGM

==None of the above helped? Ask for help on the official Pavlov Discord.==